Bank accounts

Novo Platform bank accounts complaints

Consumers have filed 142 complaints about Novo Platform's bank accounts, 53 in the last 12 months (-18%). Novo Platform answered 54.7% on time and closed 2% with relief. See the whole Novo Platform record.

Novo Platform against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Novo Platform	53	-18%	54.7%	2%	142

Every bank ranked

Latest Novo Platform bank accounts complaints

Received	About	Issue	State	Answer	On time
Oct 29, 2026	Bank accounts	Opening an accountUnable to open an account	TX	Explained	Yes
Sep 21, 2026	Bank accounts	Managing an accountProblem accessing account	IA	Explained	Yes
Sep 14, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Sep 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CT	Explained	Yes
Sep 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
Sep 1, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CT	Explained	Yes
Aug 30, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	Explained	Yes
Aug 28, 2026	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Aug 21, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	Explained	Yes
Jul 20, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	No
Jul 20, 2026	Bank accounts	Managing an accountBanking errors	NC	Explained	Yes
Jul 3, 2026	Bank accounts	Managing an accountProblem accessing account	AR	Explained	Yes
Jun 26, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	KS	Explained	Yes
Jun 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Jun 1, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MD	Explained	Yes
May 22, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
May 19, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OR	Explained	Yes
May 15, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
May 9, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	MA	Explained	No
May 7, 2026	Bank accounts	Managing an accountDeposits and withdrawals	SC	Explained	No
Apr 24, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MI	Explained	No
Apr 21, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	OH	Explained	Yes
Apr 20, 2026	Bank accounts	Managing an accountProblem making or receiving payments	PA	Explained	No
Apr 14, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Apr 4, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	WA	Money back	No
Apr 2, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	No
Mar 25, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Mar 10, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	No
Mar 10, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	IA	Explained	No
Mar 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IN	Explained	No

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works