Student loans
Rhode Island Student Loan Authority student loans complaints
Consumers have filed 39 complaints about Rhode Island Student Loan Authority's student loans. See the whole Rhode Island Student Loan Authority record.
Rhode Island Student Loan Authority against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Rhode Island Student Loan Authority | 0 | - | - |
Latest Rhode Island Student Loan Authority student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 18, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 23, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 13, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 8, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 19, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 2, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 24, 2019 | Student loans | Getting a loanDenied loan | Explained |
| Mar 8, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jan 25, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jun 5, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 20, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Mar 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 21, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 31, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Jul 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 28, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Money back |
| Sep 2, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 15, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 6, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Feb 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 1, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Nov 14, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 11, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 29, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 9, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Mar 28, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jan 24, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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