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Payday & personal loans

Shellpoint Mortgage Servicing payday & personal loans complaints

Consumers have filed 22 complaints about Shellpoint Mortgage Servicing's payday & personal loans, 5 in the last 12 months. Shellpoint Mortgage Servicing answered 100% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.

Shellpoint Mortgage Servicing against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Shellpoint Mortgage Servicing5new100%0%22

Every lender ranked

Latest Shellpoint Mortgage Servicing payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
May 28, 2026Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
May 26, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 22, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Apr 24, 2026Payday & personal loansCan't contact lender or servicerNCExplainedYes
Mar 30, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Sep 12, 2025Payday & personal loansIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jan 21, 2025Payday & personal loansStruggling to pay your loanGAExplainedYes
Oct 5, 2024Payday & personal loansConfusing or missing disclosuresCTExplainedYes
Jun 4, 2024Payday & personal loansProblem when making paymentsPAExplainedYes
Mar 22, 2024Payday & personal loansGetting the loanTNExplainedYes
Feb 16, 2024Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Dec 20, 2023Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jun 13, 2023Payday & personal loansCredit limit changedPAExplainedYes
Apr 12, 2023Payday & personal loansProblem when making paymentsGAExplainedYes
Mar 15, 2023Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Aug 26, 2022Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Apr 5, 2022Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Nov 24, 2021Payday & personal loansProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Mar 10, 2021Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Nov 2, 2018Payday & personal loansCharged fees or interest you didn't expectVTExplainedYes
Mar 28, 2017Payday & personal loansTaking out the loan or leaseNYExplainedYes
Nov 10, 2015Payday & personal loansCan't contact lenderNJExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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