Student loans
Student Loan Care student loans complaints
Consumers have filed 19 complaints about Student Loan Care's student loans. See the whole Student Loan Care record.
Student Loan Care against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Loan Care | 0 | - | - |
Latest Student Loan Care student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 13, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Jul 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 15, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 3, 2019 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| May 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 24, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 22, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 20, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jul 16, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 16, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 20, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 25, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 12, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 4, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 3, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 22, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 18, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Closed |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Student Loan Care
No comments yet. Start the conversation - questions are welcome too.