Student loans
Vermont Student Assistance student loans complaints
Consumers have filed 44 complaints about Vermont Student Assistance's student loans. See the whole Vermont Student Assistance record.
Vermont Student Assistance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Vermont Student Assistance | 0 | - | - |
Latest Vermont Student Assistance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 14, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 6, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 6, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 5, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 30, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 23, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 1, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 18, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 28, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 17, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 9, 2017 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jun 22, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| May 23, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 8, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 10, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 27, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Nov 3, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 4, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 27, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 22, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 21, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 20, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 14, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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