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Complaint log

Citibank complaint log

The newest complaints about Citibank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsClosing an accountFees charged for closing accountWAIn progressYes
Oct 30, 2026Bank accountsClosing an accountCompany closed your accountTXMoney backYes
Oct 30, 2026Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHIn progressYes
Oct 30, 2026Credit cardsFees or interestProblem with feesWAMoney backYes
Oct 30, 2026Credit cardsFees or interestProblem with feesILIn progressYes
Oct 30, 2026Credit cardsOther features, terms, or problemsPrivacy issuesMIExplainedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardNYIn progressYes
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitMIIn progressYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardGAMoney backYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAIn progressYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWVExplainedYes
Oct 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Oct 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeALIn progressYes
Oct 30, 2026Bank accountsClosing an accountFunds not received from closed accountFLIn progressYes
Oct 30, 2026Credit cardsClosing your accountCan't close your accountWAIn progressYes
Oct 30, 2026Bank accountsOpening an accountUnable to open an accountNYIn progressYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAZExplainedYes
Oct 30, 2026Bank accountsClosing an accountFunds not received from closed accountNJExplainedYes
Oct 30, 2026Bank accountsManaging an accountDeposits and withdrawalsTXIn progressYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 30, 2026Credit cardsFees or interestProblem with feesFLExplainedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMDExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 30, 2026Bank accountsManaging an accountDeposits and withdrawals-In progressYes
Oct 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeAZFixedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMIIn progressYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Oct 30, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardWAIn progressYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAIn progressYes
Oct 30, 2026Bank accountsClosing an accountCan't close your accountWVFixedYes
Oct 30, 2026Credit cardsClosing your accountCan't close your accountCAMoney backYes
Oct 30, 2026Credit cardsTrouble using your cardCan't use card to make purchasesKYIn progressYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardILIn progressYes
Oct 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXIn progressYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with customer servicePAExplainedYes
Oct 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXIn progressYes
Oct 30, 2026Bank accountsManaging an accountBanking errorsAZExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJFixedYes
Oct 30, 2026Credit cardsFees or interestCharged too much interest-Money backYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 30, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeORIn progressYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCFixedYes
Oct 30, 2026Credit cardsFees or interestProblem with feesDCMoney backYes
Oct 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Oct 30, 2026Credit cardsClosing your accountCompany closed your accountAZIn progressYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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