Student loans
College Loan student loans complaints
Consumers have filed 14 complaints about College Loan's student loans. See the whole College Loan record.
College Loan against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | College Loan | 0 | - | - |
Latest College Loan student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 8, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 2, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jan 13, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 5, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 21, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jan 6, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Closed |
| Apr 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jun 24, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
| Jul 28, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 19, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Closed |
| Feb 26, 2013 | Student loans | Repaying your loan | Fixed |
| Jul 23, 2012 | Student loans | Getting a loan | Fixed |
| Jun 15, 2012 | Student loans | Problems when you are unable to pay | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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