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Customers Bancorp bank accounts complaints

Consumers have filed 100 complaints about Customers Bancorp's bank accounts, 8 in the last 12 months. Customers Bancorp answered 100% on time and closed 25% with relief. See the whole Customers Bancorp record.

Customers Bancorp against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13Customers Bancorp8new100%25%100

Every bank ranked

Latest Customers Bancorp bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountLAExplainedYes
Aug 27, 2026Bank accountsClosing an accountFunds not received from closed accountMAExplainedYes
Jul 10, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jul 9, 2026Bank accountsClosing an accountCompany closed your accountNYFixedYes
Mar 22, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNYExplainedYes
Mar 10, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Feb 12, 2026Bank accountsManaging an accountDeposits or withdrawalsMDExplainedYes
Feb 9, 2026Bank accountsManaging an accountProblem accessing accountCOFixedYes
May 14, 2025Bank accountsClosing an accountCompany closed your accountGAExplainedYes
Dec 27, 2024Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Oct 15, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedMOExplainedYes
Oct 7, 2024Bank accountsIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 15, 2024Bank accountsManaging an accountBanking errorsWAExplainedYes
Mar 7, 2024Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Feb 29, 2024Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Feb 15, 2024Bank accountsManaging an accountBanking errorsPAMoney backYes
Jul 10, 2023Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jul 5, 2023Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Feb 27, 2023Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Feb 26, 2023Bank accountsClosing an accountCan't close your accountWIExplainedYes
Jan 17, 2023Bank accountsOpening an accountAccount opened as a result of fraudMSExplainedYes
Jan 7, 2023Bank accountsOpening an accountAccount opened as a result of fraudTXExplainedYes
Jan 5, 2023Bank accountsOpening an accountDidn't receive terms that were advertisedILExplainedYes
Dec 23, 2022Bank accountsOpening an accountAccount opened as a result of fraudNYExplainedYes
Dec 16, 2022Bank accountsClosing an accountFunds not received from closed accountORExplainedYes
Dec 13, 2022Bank accountsOpening an accountUnable to open an accountALExplainedYes
Dec 11, 2022Bank accountsOpening an accountUnable to open an accountFLExplainedYes
Dec 9, 2022Bank accountsClosing an accountCompany closed your accountNHExplainedYes
Dec 1, 2022Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
Nov 28, 2022Bank accountsOpening an accountAccount opened as a result of fraudOHExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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