Student loans
New Mexico Educational Assistance Foundation student loans complaints
Consumers have filed 20 complaints about New Mexico Educational Assistance Foundation's student loans. See the whole New Mexico Educational Assistance Foundation record.
New Mexico Educational Assistance Foundation against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | New Mexico Educational Assistance Foundation | 0 | - | - |
Latest New Mexico Educational Assistance Foundation student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 21, 2024 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 18, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 15, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Nov 10, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 3, 2022 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jan 17, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 6, 2021 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 26, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 22, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 9, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 22, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 12, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 19, 2018 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 28, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 25, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| May 2, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Mar 1, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Sep 16, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 13, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 8, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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