Student loans
Student Loan Finance student loans complaints
Consumers have filed 58 complaints about Student Loan Finance's student loans. See the whole Student Loan Finance record.
Student Loan Finance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Loan Finance | 0 | - | - |
Latest Student Loan Finance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 15, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 17, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Feb 7, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 11, 2019 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 15, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 4, 2018 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 8, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 25, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 8, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 11, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Oct 22, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 26, 2016 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| May 7, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Mar 17, 2016 | Student loans | Getting a loanCan't qualify for a loan | Fixed |
| Feb 1, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 12, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Nov 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 10, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Jun 10, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| May 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 2, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 25, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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