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Complaint log

Truebill complaint log

The newest complaints about Truebill, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2026Bank accountsClosing an accountCan't close your accountMSMoney backYes
Nov 3, 2026Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesPAMoney backYes
Oct 26, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletILExplainedYes
Oct 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAExplainedYes
Oct 8, 2026Money transfers & appsUnexpected or other feesALMoney backYes
Sep 24, 2026CryptoMoney was not available when promisedTNMoney backYes
Sep 24, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Sep 18, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedVAExplainedYes
Sep 16, 2026Debt relief & credit repairDidn't provide services promisedVAExplainedYes
Aug 31, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedOKMoney backYes
Aug 8, 2026Bank accountsClosing an accountFunds not received from closed accountNCMoney backYes
Aug 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Jul 31, 2026Debt relief & credit repairCharged upfront or unexpected feesKYMoney backYes
Jul 17, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Jul 14, 2026Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesMAExplainedYes
Jun 28, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jun 4, 2026CryptoOther transaction problemVAExplainedYes
May 28, 2026Debt relief & credit repairDidn't provide services promisedORMoney backYes
May 16, 2026Debt relief & credit repairDidn't provide services promisedILMoney backYes
Apr 25, 2026Bank accountsClosing an accountFees charged for closing accountPAMoney backYes
Apr 2, 2026Bank accountsManaging an accountFee problemVAMoney backYes
Mar 12, 2026Debt relief & credit repairCharged upfront or unexpected feesMAMoney backYes
Feb 3, 2026Debt relief & credit repairUnauthorized withdrawals or chargesFLExplainedYes
Jan 3, 2026Debt relief & credit repairConfusing or misleading advertising or marketingMIExplainedYes
Dec 28, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Nov 24, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMEMoney backYes
Jul 10, 2025Debt relief & credit repairCharged upfront or unexpected feesINMoney backYes
Jul 8, 2025Bank accountsManaging an accountProblem accessing accountMDExplainedYes
Jul 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectWAExplainedYes
May 7, 2025Money transfers & appsUnauthorized transactions or other transaction problemUTMoney backYes
Apr 22, 2025Debt relief & credit repairDidn't provide services promisedOHMoney backYes
Apr 11, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 7, 2025Credit cardsFees or interestProblem with feesNYExplainedYes
Mar 4, 2025Money transfers & appsUnexpected or other feesMIExplainedYes
Oct 21, 2024Debt relief & credit repairDidn't provide services promisedFLMoney backYes
Sep 12, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletINMoney backNo
Jul 10, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
May 21, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedNo
Feb 1, 2024Credit cardsOther features, terms, or problemsOther problemOKExplainedYes
Jan 4, 2023Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLMoney backYes
Feb 9, 2022Payday & personal loansReceived a loan you didn't apply forOHExplainedYes
Jan 24, 2022Bank accountsClosing an accountFees charged for closing accountFLMoney backYes
Oct 15, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMOExplainedNo
Sep 14, 2021Money transfers & appsOverdraft, savings, or rewards featuresNJExplainedNo
Aug 13, 2021Money transfers & appsFraud or scamKSExplainedYes
Jun 28, 2021Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountSCMoney backYes
Apr 20, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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