Monthly report
Consumer complaints in March 2026: 615K, CL Holdings leads
From March 1, 2026 to March 31, 2026, consumers filed 614,957 complaints against 1,915 companies - +24% on the month before. Companies answered 99.5% of them on time and closed 26% with relief so far.
The companies that drew the most
| # | Company | This month | The month before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 196,198 | 154,181 | +27% |
| 2 | Equifax | 170,356 | 135,130 | +26% |
| 3 | Experian | 166,818 | 133,280 | +25% |
| 4 | CL Holdings | 3,554 | 2,772 | +28% |
| 5 | LexisNexis | 3,311 | 2,878 | +15% |
| 6 | Capital One | 2,870 | 2,410 | +19% |
| 7 | Encore Capital (Midland Credit) | 2,591 | 1,736 | +49% |
| 8 | JPMorgan Chase | 2,439 | 2,122 | +15% |
| 9 | Wells Fargo | 2,287 | 1,822 | +26% |
| 10 | Bank of America | 2,215 | 1,870 | +18% |
| 11 | Resurgent Capital Services | 2,178 | 2,031 | +7% |
| 12 | Portfolio Recovery Associates | 2,126 | 1,665 | +28% |
| 13 | Citibank | 2,013 | 1,889 | +7% |
| 14 | Synchrony | 1,499 | 1,439 | +4% |
| 15 | Block (Cash App) | 1,425 | 1,108 | +29% |
Surging
The companies whose complaints jumped most against the month before.
- DRocket Mortgage503 (was 251)
- CID Analytics188 (was 96)
- DBTH Management163 (was 92)
- FPossible Finance176 (was 100)
- DTrueAccord396 (was 233)
- BWorld Acceptance (World Finance)203 (was 129)
- FServicer under contract with Federal Student Aid577 (was 380)
- CEncore Capital (Midland Credit)2,591 (was 1,736)
- CHyundai Capital America199 (was 133)
- DAldous & Associates348 (was 238)
What it was about
By category
| Category | This month | Change |
|---|---|---|
| Credit reporting | 552,103 | +24% |
| Debt collection | 33,670 | +23% |
| Credit cards | 8,326 | +12% |
| Bank accounts | 7,824 | +19% |
| Money transfers & apps | 2,944 | +23% |
| Mortgages | 2,944 | +14% |
| Auto loans & leases | 2,274 | +19% |
| Student loans | 2,044 | +32% |
| Payday & personal loans | 1,506 | +15% |
| Prepaid & gift cards | 462 | -7% |
| Crypto | 451 | +18% |
| Debt relief & credit repair | 409 | +17% |
Where from
Texas (99,786), Florida (85,303), California (56,022), Georgia (46,142), New York (31,330), Illinois (26,423), North Carolina (21,457), Pennsylvania (20,732), Alabama (17,830), New Jersey (17,818).
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