Weekly report
Consumer complaints, week of Jun 15, 2026: 143K, Capital One leads
From June 15, 2026 to June 21, 2026, consumers filed 143,208 complaints against 1,008 companies - -1% on the week before. Companies answered 99.5% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 47,882 | 47,872 | 0% |
| 2 | Experian | 40,257 | 39,439 | +2% |
| 3 | Equifax | 39,201 | 40,803 | -4% |
| 4 | Capital One | 692 | 700 | -1% |
| 5 | CL Holdings | 616 | 582 | +6% |
| 6 | LexisNexis | 599 | 658 | -9% |
| 7 | Encore Capital (Midland Credit) | 487 | 491 | -1% |
| 8 | JPMorgan Chase | 487 | 476 | +2% |
| 9 | Bank of America | 457 | 471 | -3% |
| 10 | Citibank | 452 | 467 | -3% |
| 11 | Portfolio Recovery Associates | 428 | 451 | -5% |
| 12 | Resurgent Capital Services | 414 | 430 | -4% |
| 13 | Wells Fargo | 413 | 486 | -15% |
| 14 | Synchrony | 323 | 315 | +3% |
| 15 | Block (Cash App) | 294 | 316 | -7% |
Surging
The companies whose complaints jumped most against the week before.
- CExeter Finance54 (was 31)
- DRobinhood43 (was 29)
- ACBC Companies245 (was 198)
- BCaine & Weiner157 (was 126)
- DSelf Financial103 (was 81)
- CEarly Warning Services (Zelle)113 (was 90)
- AKriya Capital197 (was 161)
- CFIS (Fidelity National Information Services)150 (was 125)
- CChime262 (was 231)
- CTransworld Systems122 (was 108)
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 130,850 | -1% |
| Debt collection | 6,402 | +1% |
| Bank accounts | 1,754 | +1% |
| Credit cards | 1,616 | -5% |
| Mortgages | 624 | -6% |
| Money transfers & apps | 585 | +1% |
| Auto loans & leases | 426 | -10% |
| Payday & personal loans | 342 | -11% |
| Student loans | 337 | -12% |
| Prepaid & gift cards | 113 | -20% |
| Debt relief & credit repair | 89 | -1% |
| Crypto | 70 | -17% |
Where from
Texas (23,918), Florida (20,651), California (13,062), Georgia (10,339), New York (6,789), Illinois (6,145), North Carolina (4,841), Pennsylvania (4,554), Alabama (4,457), Mississippi (4,177).
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