Weekly report
Consumer complaints, week of Jun 8, 2026: 144K, Capital One leads
From June 8, 2026 to June 14, 2026, consumers filed 144,318 complaints against 1,004 companies - +2% on the week before. Companies answered 99.5% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 47,872 | 47,094 | +2% |
| 2 | Equifax | 40,803 | 39,931 | +2% |
| 3 | Experian | 39,439 | 38,861 | +1% |
| 4 | Capital One | 700 | 678 | +3% |
| 5 | LexisNexis | 658 | 625 | +5% |
| 6 | CL Holdings | 582 | 624 | -7% |
| 7 | Encore Capital (Midland Credit) | 491 | 463 | +6% |
| 8 | Wells Fargo | 486 | 438 | +11% |
| 9 | JPMorgan Chase | 476 | 548 | -13% |
| 10 | Bank of America | 471 | 516 | -9% |
| 11 | Citibank | 467 | 499 | -6% |
| 12 | Portfolio Recovery Associates | 451 | 400 | +13% |
| 13 | Resurgent Capital Services | 430 | 418 | +3% |
| 14 | Block (Cash App) | 316 | 278 | +14% |
| 15 | Synchrony | 315 | 282 | +12% |
Surging
The companies whose complaints jumped most against the week before.
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 131,731 | +2% |
| Debt collection | 6,338 | 0% |
| Bank accounts | 1,744 | +2% |
| Credit cards | 1,699 | -5% |
| Mortgages | 666 | -6% |
| Money transfers & apps | 580 | -4% |
| Auto loans & leases | 474 | +2% |
| Payday & personal loans | 386 | +14% |
| Student loans | 385 | +1% |
| Prepaid & gift cards | 141 | +18% |
| Debt relief & credit repair | 90 | +27% |
| Crypto | 84 | -9% |
Where from
Texas (24,899), Florida (20,928), California (12,963), Georgia (10,546), New York (7,410), Illinois (5,824), North Carolina (4,833), Pennsylvania (4,450), Alabama (4,261), New Jersey (4,181).
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