Weekly report
Consumer complaints, week of Jun 22, 2026: 142K, Capital One leads
From June 22, 2026 to June 28, 2026, consumers filed 141,505 complaints against 1,039 companies - -1% on the week before. Companies answered 99.5% of them on time and closed 35% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 46,484 | 47,882 | -3% |
| 2 | Experian | 40,117 | 40,257 | 0% |
| 3 | Equifax | 38,387 | 39,201 | -2% |
| 4 | Capital One | 739 | 692 | +7% |
| 5 | LexisNexis | 574 | 599 | -4% |
| 6 | CL Holdings | 573 | 616 | -7% |
| 7 | JPMorgan Chase | 520 | 487 | +7% |
| 8 | Citibank | 485 | 452 | +7% |
| 9 | Bank of America | 474 | 457 | +4% |
| 10 | Wells Fargo | 431 | 413 | +4% |
| 11 | Resurgent Capital Services | 428 | 414 | +3% |
| 12 | Portfolio Recovery Associates | 416 | 428 | -3% |
| 13 | Encore Capital (Midland Credit) | 411 | 487 | -16% |
| 14 | Block (Cash App) | 375 | 294 | +28% |
| 15 | Synchrony | 327 | 323 | +1% |
Surging
The companies whose complaints jumped most against the week before.
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 128,448 | -2% |
| Debt collection | 6,342 | -1% |
| Bank accounts | 1,873 | +7% |
| Credit cards | 1,795 | +11% |
| Mortgages | 724 | +16% |
| Money transfers & apps | 705 | +21% |
| Auto loans & leases | 476 | +12% |
| Student loans | 434 | +29% |
| Payday & personal loans | 393 | +15% |
| Prepaid & gift cards | 117 | +4% |
| Debt relief & credit repair | 99 | +11% |
| Crypto | 99 | +41% |
Where from
Texas (23,546), Florida (19,878), California (12,826), Georgia (10,159), New York (6,940), Illinois (5,986), North Carolina (5,106), Alabama (4,565), Pennsylvania (4,533), Mississippi (4,235).
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