Weekly report
Consumer complaints, week of Nov 2, 2026: 139K, CL Holdings leads
From November 2, 2026 to November 8, 2026, consumers filed 139,025 complaints against 482 companies - -19% on the week before. Companies answered 100% of them on time and closed 3% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 55,085 | 54,572 | +1% |
| 2 | Experian | 46,364 | 58,669 | -21% |
| 3 | Equifax | 31,331 | 44,997 | -30% |
| 4 | CL Holdings | 620 | 614 | +1% |
| 5 | CBC Companies | 510 | 206 | +148% |
| 6 | Portfolio Recovery Associates | 372 | 384 | -3% |
| 7 | LexisNexis | 270 | 852 | -68% |
| 8 | Encore Capital (Midland Credit) | 239 | 331 | -28% |
| 9 | Resurgent Capital Services | 229 | 362 | -37% |
| 10 | Block (Cash App) | 225 | 289 | -22% |
| 11 | Navy Federal Credit Union | 202 | 201 | 0% |
| 12 | I.C. System | 144 | 153 | -6% |
| 13 | FIS (Fidelity National Information Services) | 135 | 130 | +4% |
| 14 | Ally Financial | 130 | 96 | +35% |
| 15 | Barclays US | 111 | 111 | 0% |
Surging
The companies whose complaints jumped most against the week before.
- ACBC Companies510 (was 206)
- CAlly Financial130 (was 96)
- DNational Credit Adjusters68 (was 60)
- BTransUnion55,085 (was 54,572)
- ACL Holdings620 (was 614)
- CFIS (Fidelity National Information Services)135 (was 130)
- ANavy Federal Credit Union202 (was 201)
- CBarclays US111 (was 111)
- APortfolio Recovery Associates372 (was 384)
- DI.C. System144 (was 153)
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 134,306 | -17% |
| Debt collection | 2,972 | -34% |
| Bank accounts | 497 | -71% |
| Credit cards | 469 | -75% |
| Auto loans & leases | 206 | -56% |
| Money transfers & apps | 193 | -67% |
| Payday & personal loans | 138 | -64% |
| Mortgages | 113 | -82% |
| Student loans | 48 | -83% |
| Prepaid & gift cards | 30 | -73% |
| Debt relief & credit repair | 27 | -41% |
| Crypto | 26 | -71% |
Where from
Texas (23,677), Florida (19,813), California (11,624), Georgia (9,527), New York (6,672), Mississippi (5,628), North Carolina (5,306), Illinois (5,224), Alabama (4,631), Louisiana (4,566).
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