Weekly report
Consumer complaints, week of Jun 1, 2026: 142K, Capital One leads
From June 1, 2026 to June 7, 2026, consumers filed 142,137 complaints against 1,019 companies - -1% on the week before. Companies answered 99.5% of them on time and closed 34% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 47,094 | 47,833 | -2% |
| 2 | Equifax | 39,931 | 40,270 | -1% |
| 3 | Experian | 38,861 | 38,841 | 0% |
| 4 | Capital One | 678 | 683 | -1% |
| 5 | LexisNexis | 625 | 738 | -15% |
| 6 | CL Holdings | 624 | 660 | -5% |
| 7 | JPMorgan Chase | 548 | 458 | +20% |
| 8 | Bank of America | 516 | 489 | +6% |
| 9 | Citibank | 499 | 483 | +3% |
| 10 | Encore Capital (Midland Credit) | 463 | 552 | -16% |
| 11 | Wells Fargo | 438 | 444 | -1% |
| 12 | Resurgent Capital Services | 418 | 507 | -18% |
| 13 | Portfolio Recovery Associates | 400 | 494 | -19% |
| 14 | Synchrony | 282 | 323 | -13% |
| 15 | Block (Cash App) | 278 | 256 | +9% |
Surging
The companies whose complaints jumped most against the week before.
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 129,513 | -1% |
| Debt collection | 6,355 | -4% |
| Credit cards | 1,785 | +5% |
| Bank accounts | 1,702 | +7% |
| Mortgages | 709 | +14% |
| Money transfers & apps | 607 | +5% |
| Auto loans & leases | 464 | +9% |
| Student loans | 382 | +10% |
| Payday & personal loans | 338 | -6% |
| Prepaid & gift cards | 119 | +17% |
| Crypto | 92 | +12% |
| Debt relief & credit repair | 71 | -8% |
Where from
Texas (23,109), Florida (20,792), California (12,988), Georgia (10,176), New York (7,239), Illinois (5,986), North Carolina (5,088), Pennsylvania (4,610), New Jersey (4,100), Alabama (3,955).
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