Weekly report
Consumer complaints, week of Jun 29, 2026: 140K, Capital One leads
From June 29, 2026 to July 5, 2026, consumers filed 140,421 complaints against 981 companies - -1% on the week before. Companies answered 99.6% of them on time and closed 37% with relief so far.
The companies that drew the most
| # | Company | This week | The week before | Change |
|---|---|---|---|---|
| 1 | TransUnion | 46,554 | 46,484 | 0% |
| 2 | Equifax | 39,608 | 38,387 | +3% |
| 3 | Experian | 39,302 | 40,117 | -2% |
| 4 | Capital One | 648 | 739 | -12% |
| 5 | CL Holdings | 607 | 573 | +6% |
| 6 | LexisNexis | 598 | 574 | +4% |
| 7 | Encore Capital (Midland Credit) | 457 | 411 | +11% |
| 8 | Portfolio Recovery Associates | 435 | 416 | +5% |
| 9 | JPMorgan Chase | 426 | 520 | -18% |
| 10 | Bank of America | 424 | 474 | -11% |
| 11 | Citibank | 403 | 485 | -17% |
| 12 | Resurgent Capital Services | 376 | 428 | -12% |
| 13 | Wells Fargo | 328 | 431 | -24% |
| 14 | Block (Cash App) | 317 | 375 | -15% |
| 15 | Synchrony | 269 | 327 | -18% |
Surging
The companies whose complaints jumped most against the week before.
What it was about
By category
| Category | This week | Change |
|---|---|---|
| Credit reporting | 128,555 | 0% |
| Debt collection | 5,814 | -8% |
| Bank accounts | 1,657 | -12% |
| Credit cards | 1,612 | -10% |
| Mortgages | 631 | -13% |
| Money transfers & apps | 589 | -16% |
| Student loans | 465 | +7% |
| Auto loans & leases | 437 | -8% |
| Payday & personal loans | 384 | -2% |
| Prepaid & gift cards | 114 | -3% |
| Crypto | 88 | -11% |
| Debt relief & credit repair | 75 | -24% |
Where from
Texas (23,220), Florida (20,353), California (12,344), Georgia (9,858), New York (7,153), Illinois (5,746), North Carolina (5,009), Pennsylvania (4,569), Alabama (4,483), Mississippi (4,271).
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